IT Business Analyst, Ambir
Career profile provided by CareerMash
Rob manages all aspects of a project from defining what needs to be done to guiding other team members to complete the work.
Rob is an IT business analyst who learns as much from his clients as they learn from him!
Rob mashes business smarts with IT skills as he consults with all kinds of clients at Ambir, a technology consulting company in Atlantic Canada. He never knows what new tech challenge each day will bring. He might have to assess how software can solve a business problem or dive into the back-end of a website to code a new feature.
He constantly learns new things since each client needs technology to do different things. “You pick from the best of what you’re learning and add it to your toolkit.”
A Day in the Life
Rob manages all aspects of a project from defining what needs to be done to guiding other team members to complete the work. He interacts with everyone from the client’s top executives and project managers to Ambir’s developers and testing team.
On a typical day, he checks out what needs to be done on each project, then describes it to the team in a way that’s easy to understand. He also visits client’s to conduct workshops on how to use new web features and software or test the final, installed product.
“To work for a company that is interested in my career and personal development is a great feeling.”
Why This Job Rocks
Rob loves Ambir’s collaborative atmosphere. “Ambir has been instrumental in the growth of my professional career. To work for a company that is interested in my career and personal development is a great feeling.”
Rob graduated from Bishops University with a BA in business administration. Following an interest in computer programming, he attended ITI and received an applied information technology diploma. After graduation, he worked at MCM Technology, CGI and now Ambir - all in an IT consulting role. Rob recently received a Master certificate in business analysis from the University of New Brunswick in partnership with the Schulich School of Business at York University.
“Just like you can’t pick your parents, in the consulting business you can’t always pick your projects or clients. This is especially true in slower economic times. Sometimes you find yourself in a role that doesn’t suit you well or you may find yourself without a project at all.”
Tips for Success
Good communication skills: As an analyst, you are constantly going back and forth between the client and the development team so effective communication is essential. Play with programs: Learn different modeling languages for graphics or text and use MS Visio or a similar drawing tool. The more programs you play with, the more you learn. Be visual: Communicating complex ideas or processes is much easier when you include a graphic or picture for clients. A picture is worth a thousand words.